{"id":193,"date":"2022-11-01T08:11:45","date_gmt":"2022-11-01T08:11:45","guid":{"rendered":"https:\/\/globalinfocloud.in\/pcsoft\/?page_id=193"},"modified":"2022-11-07T05:57:12","modified_gmt":"2022-11-07T05:57:12","slug":"support","status":"publish","type":"page","link":"https:\/\/globalinfocloud.in\/pcsoft\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.18.1″ background_color=”#f1c311″ custom_padding=”30px|0px|30px|0px|false|false” animation_style=”zoom” animation_intensity_zoom=”4%” global_colors_info=”{}”][et_pb_row make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.18.1″ background_enable_color=”off” background_enable_image=”off” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|desktop” custom_margin=”||||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” custom_css_main_element=”align-items:center;” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ background_enable_image=”off” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.18.1″ text_font=”||||||||” header_font=”Montserrat|700|||||||” header_text_color=”#454545″ header_font_size=”40px” header_line_height=”1.3em” header_2_font=”|600|||||||” header_2_text_color=”#454545″ header_2_font_size=”18px” header_2_line_height=”25px” text_orientation=”center” custom_margin=”||40px|” animation_style=”fade” locked=”off” global_colors_info=”{}”]<\/p>\n

Support<\/h1>\n

Our extremely committed team provides assistance in all terms with assistance through Phone, E-Mail, Internet, website visit and via Video Conferencing.<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.1″ _module_preset=”default” custom_padding=”110px||110px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” module_class=”btn-inline” _builder_version=”4.18.1″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” custom_margin=”||60px||false|false” custom_padding=”|15px||15px|false|true” custom_css_main_element=”align-items: center;” border_color_all=”#515151″ border_width_bottom=”5px” border_color_bottom=”#f1c311″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/globalinfocloud.in\/pcsoft\/wp-content\/uploads\/2022\/11\/support1.png” title_text=”support1″ align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|tablet” _builder_version=”4.18.1″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” max_width_tablet=”30%” max_width_phone=”50%” max_width_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#454545″ text_font_size=”15px” text_letter_spacing=”0.4px” text_line_height=”23px” header_2_font=”Montserrat|700|||||||” header_2_text_align=”justify” text_orientation=”justified” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_2_text_align_tablet=”” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}” header_2_text_color=”#454545″ header_2_font_size=”24px” sticky_enabled=”0″]<\/p>\n

SUPPORT<\/h2>\n

We have dedicated team for inside and outside support We provide support via eMail, Phone, Internet, video Conferencing and through onsite visit.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” module_class=”btn-inline” _builder_version=”4.18.1″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” custom_margin=”||60px||false|false” custom_padding=”|15px||15px|false|true” custom_css_main_element=”align-items: center;” border_color_all=”#515151″ border_width_bottom=”5px” border_color_bottom=”#f1c311″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/globalinfocloud.in\/pcsoft\/wp-content\/uploads\/2022\/11\/upgrade.jpg” title_text=”upgrade” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|tablet” _builder_version=”4.18.1″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” max_width_tablet=”30%” max_width_phone=”50%” max_width_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#454545″ text_font_size=”15px” text_letter_spacing=”0.4px” text_line_height=”23px” header_2_font=”Montserrat|700|||||||” header_2_text_align=”justify” text_orientation=”justified” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_2_text_align_tablet=”” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}” header_2_text_color=”#454545″ header_2_font_size=”24px”]<\/p>\n

UPGRADING AND ENHANCEMENTS<\/h2>\n

+ Regular upgrades and enhancements in current product.
\n+ \u2018Parameterization\u2019 and other client specific configurations to stay abreast of unique corporate needs that may arise from time to time.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” module_class=”btn-inline” _builder_version=”4.18.1″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” custom_margin=”||60px||false|false” custom_padding=”|15px||15px|false|true” custom_css_main_element=”align-items: center;” border_color_all=”#515151″ border_width_bottom=”5px” border_color_bottom=”#f1c311″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/globalinfocloud.in\/pcsoft\/wp-content\/uploads\/2022\/11\/remote.png” title_text=”remote” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|tablet” _builder_version=”4.18.1″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” max_width_tablet=”30%” max_width_phone=”50%” max_width_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#454545″ text_font_size=”15px” text_letter_spacing=”0.4px” text_line_height=”23px” header_2_font=”Montserrat|700|||||||” header_2_text_align=”justify” text_orientation=”justified” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_2_text_align_tablet=”” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}” header_2_text_color=”#454545″ header_2_font_size=”24px”]<\/p>\n

REMOTE SUPPORT (TELEPHONIC AND\/OR EMAIL)<\/h2>\n

Providing customer with the facility of either Telephonic or Remote Electronic Support or both.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” module_class=”btn-inline” _builder_version=”4.18.1″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” custom_margin=”||60px||false|false” custom_padding=”|15px||15px|false|true” custom_css_main_element=”align-items: center;” border_color_all=”#515151″ border_width_bottom=”5px” border_color_bottom=”#f1c311″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/globalinfocloud.in\/pcsoft\/wp-content\/uploads\/2022\/11\/internet.jpg” title_text=”internet” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|tablet” _builder_version=”4.18.1″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” max_width_tablet=”30%” max_width_phone=”50%” max_width_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#454545″ text_font_size=”15px” text_letter_spacing=”0.4px” text_line_height=”23px” header_2_font=”Montserrat|700|||||||” header_2_text_align=”justify” text_orientation=”justified” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_2_text_align_tablet=”” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}” header_2_text_color=”#454545″ header_2_font_size=”24px”]<\/p>\n

LIVE INTERNET SUPPORT<\/h2>\n

+ Live Data Monitoring through Virtual Networks or Desktop Sharing tools.
\n+ Enhancing the clients ERP rendition as a result of such monitoring.
\n+ Perform debugging activity or apply software patches to ensure that all computer programs behave immaculately and the ERP remains shipshape.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” module_class=”btn-inline” _builder_version=”4.18.1″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” custom_margin=”||60px||false|false” custom_padding=”|15px||15px|false|true” custom_css_main_element=”align-items: center;” border_color_all=”#515151″ border_width_bottom=”5px” border_color_bottom=”#f1c311″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/globalinfocloud.in\/pcsoft\/wp-content\/uploads\/2022\/11\/direct.jpg” title_text=”Business meeting” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|tablet” _builder_version=”4.18.1″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” max_width_tablet=”30%” max_width_phone=”50%” max_width_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#454545″ text_font_size=”15px” text_letter_spacing=”0.4px” text_line_height=”23px” header_2_font=”Montserrat|700|||||||” header_2_text_align=”justify” text_orientation=”justified” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_2_text_align_tablet=”” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}” header_2_text_color=”#454545″ header_2_font_size=”24px”]<\/p>\n

DIRECT CONTACT SUPPORT<\/h2>\n

Technical experts of PCSOFT shall be available to provide assistance to the client both onsite and off-site.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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